Refund and Returns Policy

Effective Date: 23 May 2025
Last Updated: 23 May 2025

Thank you for shopping with CODMBase. We take pride in delivering high-quality digital products and gaming services. Because of the nature of our offerings, this Return & Refund Policy explains the limited scenarios in which refunds may be issued.

???? No Refunds on Digital Goods (By Default)

All purchases made through CODMBase are final and non-refundable once delivered, due to the digital and one-time use nature of our items.

This includes:

• CP (COD Points) top-ups
• Call of Duty Mobile accounts (of any type)
• Mod menus, cheats, or game tools
• Installation guides or activation keys
• Any downloadable digital content

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✅ Eligible Refund Cases

We only consider refunds under the following conditions:

1. Non-Delivery by Our Side
   • You did not receive your purchased item within 48 hours, and:
     • You followed all instructions correctly
     • The issue is not due to incorrect customer input
     • The product is still in stock at time of purchase
2. Product Not as Described
   • You receive a product that clearly differs from its listing (e.g., incorrect account level or region)
   • The issue is reported within 12 hours of delivery
3. Installation Support Failure (Mod Products)
   • Despite our support, the mod or tool fails to install/function
   • You meet all device and iOS version requirements
   • We were unable to fix the issue remotely within a reasonable time

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❌ Invalid Refund Cases

We do not offer refunds for:

• Wrong information submitted during checkout (e.g., Activision login, incorrect email)
• Inability to use the product due to device issues (unless it’s our mod and support failed)
• Account bans caused by misuse or violation of in-game rules
• Buyer’s remorse or change of mind after purchase
• Loss of access due to third-party action (e.g., account recovery by original owner, Facebook bans)

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???? Refund Method

• For now, refunds are processed via crypto (USDT) to the wallet address you provide.
• Transaction/network fees will be deducted from the refund amount.
• Refund processing time: 1–3 business days once approved.

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???? Requesting a Refund

To request a refund:

• Email us at support@codmbase.com
• Or message our Telegram support: https://t.me/codmbaseofficial

Please include:

• Order ID
• Description of the issue
• Supporting screenshots or proof (if applicable)

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???? Chargebacks & Disputes

We do not support chargebacks. Attempting one will lead to permanent blacklist from all CODMBase services.
All disputes must be resolved through our support channels.

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???? Exchanges (Accounts Only)

• We may offer a free replacement for account products only if access is lost due to an error on our part.
• This must be reported within 6 hours of delivery.

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Need help? Contact us anytime via:

support@codmbase.com

https://t.me/codmbaseofficial

Or through our Contact Page.

Disclaimer: CODMBase is not affiliated with Call of Duty: Mobile or Activision. All trademarks belong to their respective owners. We offer CP, accounts, and third-party mods via trusted partners. Use responsibly.